The five-star Crystal Mountain is an original combination of modern design with the architectural shape of the mountain landscape. Built on the slope of Bukowa Mountain, despite its ultra-modern architecture, it builds a dialogue with the modernist heritage of the Beskids. The architecture of the hotel does not pretend to be highlander huts, like most of the currently built guest houses. It is extremely modern, and its white shape stands out from the wooded slope on one side, and on the other, thanks to its sculpting, it fits subtly into the natural landscape. In Crystal Mountain, in the beautiful circumstances of mountain nature, in modern hotel interiors, you can take advantage of many mountain attractions, both in summer and winter. You will spend an unforgettable family holiday, a romantic weekend or a successful business meeting here.
Regardless of the weather and mood, whether you are looking for a bit of relaxation, sport or just fun, Blue Lagoon Aquapark is always a good solution for the whole family, because here everyone can find something special for themselves. It is worth to check out not only the Black Pool swimming pool, but also let yourself be carried away by the current of the Rapid River, immerse yourself in a jacuzzi or relax in a SPA. Kids can go to paddling pools, Yellow Submarine, or unusual slides. For adults, the hotel offers ritual, dry, infrared and steam saunas. On the outdoor observation deck, you can take a dip in an endless pool or sunbathe on a deckchair while admiring wonderful views of the mountains.
Whether you come to us with your family, loved ones, friends or colleagues, we will find a room for you in which you will feel at home. Modern, spacious and at the same time cosy interiors where you can relax on your own terms and in the way you like the most. Your stay will be made even more pleasant by attentive service and beautiful views of the mountains and the surrounding area.
Dr Irena Eris is a brand that has been appreciated by Polish women and men for years. It is associated with the essence of good taste and style. In our salon you will find a wide range of rejuvenating face and body treatments performed with the use of modern equipment. In 10 modern salons we provide treatments for pregnant women, oncological patients, teenagers, and many more. Thanks to cosmetic interviews and specialist skin diagnoses conducted before each treatment you can be sure of an individual approach to each type of skin. The highest standard of service, heated beds in massage parlours, loving care, and professionalism of our staff based on knowledge and many years of experience of cosmetologists, masseurs and physiotherapists are distinguishing elements of Dr Irena Eris Beauty Partner Salons. At Crystal Mountain you will feel the unique atmosphere of this place while relaxing on sun loungers overlooking the mountains, and at the Dr Irena Eris Boutique you will be able to buy one-of-a-kind care cosmetics.
One of the most important elements of a successful stay is good cuisine. At Crystal Mountain, our Guests are taken care of by an excellent Chef - Krystian Kubski. He creates a carefully composed menu, based on regional and international dishes made of fresh products from local suppliers.
Two restaurants, Crystal and Panorama, with a unique view of the mountains, are not only a perfect place for a romantic dinner, but also for a business meeting or celebration of an important ceremony. Delicious and varied breakfasts or dinners in the form of buffets or live stations attract the greatest gourmets. Crystal Mountain Hotel staff is also prepared to deliver dishes directly to your room thanks to the Room Service option. Feel free to visit our Lobby Bar, where you can have an exquisite drink, and enjoy small snacks and drinks available at the Pool Bar located in the Blue Lagoon Aquapark.
Crystal Mountain is a place where relationships build business, and meetings run as expected. On a huge conference space, ready to accept up to 1,000 participants, the hotel organizes trainings, conferences and small meetings that will result in better relations with business partners. If you are looking for peace, quiet and concentration necessary for work, and also a great rest, Crystal Mountain is an excellent choice.
The amazing surroundings of the Crystal Mountain Hotel mean that no matter what time of the year you dress us - the views are breathtaking! Winter is always white here, spring and summer explode deeper and deeper green, and autumn is painted in amazing shades of red and gold.
Hotel night starts at 4:00 p.m. on the day of arrival and ends at 11:00 a.m. on the day of departure. If you want to extend the hotel night, please contact the Reception. Extension of the night is payable and possible only if places are available.
Crystal Mountain offers free stay for children up to 4 years old. This offer is valid for accommodation in bed with parents. Children receive a set of towels during their stay. The hotel also offers additional equipment options for children, such as free bathtub rental or the possibility of renting a cot with bedding for an additional fee. Due to limited number of additional equipment, the hotel kindly asks you to contact the reception, booking department or at the booking stage in advance. If you fail to do so, the hotel cannot guarantee that service will be delivered right away. Price for the stay of children aged 5 - 12 and 13 - 18 is given in each offer and depends on the selected option, children can sleep on a rollaway bed or on a bed.
The hotel has parking spaces in an underground garage. The number of places is limited, therefore advance booking is required. Parking spaces are payable additionally. In the absence of prior reservation or in case of exhausting the limit of places, the hotel does not provide parking spaces.
The hotel serves meals as part of the package purchased in the restaurant: breakfast from 7.00 to 11.00 and dinner from 16.00 to 20.00. During the indicated hours the buffet is at your disposal without restrictions. Entry to meals is one-time. Meal times are subject to change.
The hotel offers Room Service. Menu and information are available in the materials provided in each room.
Visit with pets
The hotel accepts pets that do not belong to dangerous breeds/species, weighing up to 25 kg. Arrival with a pet should be reported at the booking stage. In the absence of prior notification of arrival with an animal, the hotel reserves the right to refuse to accept it. The hotel charges an additional fee for pets.
Due to the comfort of other Guests, please do not bring pets to the public areas, such as SPA & WELLNESS area, restaurants, Lobby Bar, Beauty Salon, playroom for children, gym and Club.
Pets are allowed only in selected rooms. If such a room is not available, the hotel will not be able to accept your reservation, but will propose the next possible date.
The price includes a daily service, which includes: towel change (only if left on the floor), bathroom refreshment, hygiene products supplementation, making the beds, removal of rubbish, refilling water and the coffee set.
To protect the environment, bed linen is changed only on request. If you wish to have your bed linen changed, please leave a note on the bed in the form of a leaflet that you will find on your nightstand.
During the winter season, snow chains are recommended in case of snowfall. In Wisła, a visitor’s fee is charged, which amounts to PLN 2,50 per night for a person. The fee is collected upon check-in only in the form of cash and cannot be included in the invoice or receipt for the stay.